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Online Store Refund Policy:
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You may
request for a refund on items sold by
www.Norcent.net
within 30 days from the invoice date. No refunds are issued
after 30 days. Please include a copy of your invoice and your
order number. Please note that all items returned for a
refund must be returned in “as new” condition in the original
packaging and include all accessories, warranty card, UPC code
(attached), and user’s manual.
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A 15%
restocking fee may be applied to all returns for a refund if
the reason for the return is due to customer error.
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The
customer must inform
www.Norcent.net
of any order discrepancy within 7 days of the delivery date.
Physical damage to the returned product will not qualify for
refund and will void the product’s warranty.
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The
shipping fee is non-refundable. The buyer is always
responsible for paying the shipping costs when returning a
product, as well as insurance.
www.Norcent.net
will not reimburse any customer for the shipping cost of a
returned product.
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